This privacy statement (“Privacy Statement”) outlines the Company’s privacy practises with regard to your use of the Website and any additional platforms it may in the future make available to you, including, but not limited to, mobile applications and electronic devices used in conjunction with our Services. This document is published in compliance with the Information Technology Act of 2000’s provisions and the laws that it created, which call for posting the company’s rules and regulations and privacy policy on an online portal. We kindly ask you to carefully read this Privacy Policy before choosing to access the Website and use the Services.

By using our Services and the Website or by otherwise giving us your information under the concerned Terms of Use available at Terms & Conditions, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy. If you do not agree to this Privacy Policy, kindly do not use our Services and the Website, or share any of your information in any manner whatsoever with us.

• We may collect and process information from you, through your access and use of the Website and Services. We may collect and process personal information provided by you, including but not limited to any information that identifies or can be used to identify, contact, or locate you, such as your name, address, email address, phone number, gender, photograph, date of birth, bank account details, login credentials and passwords.
• We may also receive data from or about the computer, mobile phone, or other devices you use to access the Website, including when multiple users log in from the same device. This may include network and communication information, such as your IP address or phone number, and other information about things like your internet service, operating system, location, the type (including identifiers) of the device or browser you use, or the pages you visit. For example, we could request device information to improve how our Services work on your device.
• We may also receive information regarding the details and transaction history in connection with your use of the Website.
• We may also get information about you from other sources. For example, if you create or log into your account through any associated service, we will receive information from that service (such as your username and profile information) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.
• We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience.

In the event that you wish to raise a query or complaint with us, please contact our Grievance Officer (contact details set out below) who shall acknowledge your complaint within 24 (twenty four) hours from the time of receipt of such complaint. Kindly note that once your complaint is received, we shall use our best efforts to redress it within a period of 15 (fifteen) days from the date of receipt of such complaint.

Grievance Officer

Name: Ankita Rath

Designation: CEO

Email ID: contact@ankitarath.com